Today I close out a chapter of my life at Northeastern University. Tomorrow I start a new chapter (and a new blog) at Granite State College. The unifying factor? Driving continuous improvement through the thoughtful application of technology. And higher education. And Salesforce CRM.
Speaking of Salesforce... I hope that as companies begin adopting tools such as Chatter (and accessories like Chatr.cc), internal transparency translates into more engaged employees, customers and the public at large. I'm thankful for all that I've learned at NU, professionally and academically, and I believe in the power of a social enterprise in both the Salesforce and the charitable senses of the term.
